Resume

KELLY R. BROUILLARD


EDUCATION 

Master of Library Science
Texas Woman’s University | Denton, TX | December 2008

Master of Science in Social Work
University of Texas at Arlington | Arlington, TX | May 2006

Bachelor of Science in Psychology & Political Science
Stephen F. Austin State University | Nacogdoches, TX | May 2003


WORK EXPERIENCE 

Adult Services Supervisor
Lewisville Public Library | Lewisville, TX | February 2014-Present

  • Oversee and supervise the workflow of the Adult Services department
  • Direct and coordinate staff including selection/hiring, training, supervision, scheduling, and evaluation
  • Responsible for assigning work and delegating tasks
  • Coordinate library collection development, reference, purchasing, classification, and processing services
  • Serve on library management teams, chair library committees, develop and administer policies and procedures
  • Handle escalated customer inquires and complaints
  • Manage vendor relationships
  • Assist in the planning and development of the library budget
  • Assist customers in-person, by phone and email, in accessing information, utilizing technology, and readers advisory
  • Design, create, plan, and deliver library classes, events, and services
  • Handle facility issues and oversee securing the building at closing
  • Oversee development of flyers, bibliographies, promotional materials, and displays to promote library resources and services
  • Develop new services and procedures
  • Maintain records, compile statistical and written reports
  • Promote library services to the community and participate in community organizations as appropriate

Adult Services Librarian
Lewisville Public Library | Lewisville, TX | June 2010–February 2014

  • Assist customers in-person, by phone, and email, in accessing information and readers advisory
  • Plan, coordinate, and market library classes and events
  • Design and teach classes on computer software and library resources
  • Supervise Adult Services Library Assistant I positions—includes hiring, training, daily supervision, disciplining staff, and scheduling
  • Evening and weekend building supervisor—includes handling facility issues, escalated customer complaints, and securing the building at closing
  • Manage assigned areas of Adult collection including selection, budget tracking, and weeding
  • Participate in/chair library committees and teams for special projects—projects include planning teams, Annual Report writing, and revision of Operational Guidelines
  • Moderate adult book club discussions
  • Design materials and displays to promote library resources and services
  • Maintain records and compile reports
  • Collaborate with community groups to increase library awareness and improve services

Library Assistant III (Reference)
Texas Woman’s University, Blagg-Huey Library | Denton, TX | September 2006–June 2010

  • Assist customers in-person, by phone, email, and instant message with research and accessing information
  • Design and provide information literacy instruction to classes, groups, and individuals
  • Collect and analyze statistical data, maintain records, and compile monthly/annual reports
  • Subject specialist for three subject areas, included specialized research assistance and instruction, collection development, and maintaining subject guides
  • Assist faculty with research and document delivery through TWU Libraries F.I.R.S.T. program
  • Collaborate with university and library staff on major projects
  • Assist in Circulation department as needed
  • Assistant Supervisor of Reference Department student assistants—included selection/hiring, training, and daily supervision
  • Evening and weekend building supervisor—included handling building issues, customer complaints, and securing the building at closing

Virtual Reference Librarian (post-grad internship)
Texas college consortium – West Texas College (coordinating library) | January–May 2009

  • Provide virtual reference assistance to patrons and students of consortium of six Texas colleges
  • Embedded Librarian for English Composition II course at West Texas College

Reference Assistant (Part-time)
George W. Hawkes Central Library (Arlington Public Library System) | Arlington, TX | December 2003–September 2006

  • Assist customers in-person and by phone with accessing information and readers advisory
  • Design materials and signage to promote library resources and services
  • Organizer of departmental supplies, including inventory, tracking, and ordering
  • Interim supervisor of Genealogy and local history collection
  • Assist with collection development of assigned collection area
  • Repair print materials in need of mending
  • Provide coverage in Circulation department as needed

TECHNICAL SKILLS & TRAINING 

  • SirsiDynix Symphony integrated library system
  • Envisionware and Pharos computer/print management systems
  • Brodart Bibz, Midwest Tape, cloudLibrary CAT for materials selection
  • Microsoft Word, Excel, PowerPoint, and Publisher
  • Blogs, wikis, social media
  • Jing, screenshot/screencast software
  • Blackboard and Moodle course management systems
  • North Texas 23 Things, North Texas Library Partners (Fall 2009)
  • Turning the Page 2.0 library advocacy program, ALA Public Library Association (Spring 2011)
  • Texas Library Association TALL Texans class of 2012
  • City of Lewisville Leadership Development class of 2013
  • Leadership Lewisville class of 2015

PROFESSIONAL DEVELOPMENT

Current Membership:

  • Texas Library Association
  • American Library Association
  • Public Library Association
  • Beta Lambda Chapter of Beta Phi Mu

Presentations:

  • Presenter, “Zoning Out at Lewisville PL: Adventures in Collection Reorganization” at TLA Annual Conference, April 2015, Austin, TX
  • Presenter, “Creating Alliances with the Overlapping Fields of IT and Librarianship” at TLA Annual Conference, April 2012, Houston, TX
  • Presenter, “Calling All New TLA Members!” at TLA Annual Conference, April 2011, Austin, TX

(Find my presentations on SlideShare at http://www.slideshare.net/krbrouillard)

Professional Service Highlights:

  • 2017 TLA Conference Program Planning Comittee
  • Councilor, TLA Programming for Adults Round Table (2014-17)
  • TLA Lariat Adult Fiction Reading List (2013-15)
  • 2014 TLA Conference Program Planning Committee
  • 2013 TLA Conference Local Arrangements Committee, Entertainment Co-Chair
  • Treasurer, TLA Public Libraries Division (2012-13)
  • Chair, Operating Procedures Committee, TLA Programming for Adults Round Table (2012-13)
  • Webmaster, TLA Programming for Adults Round Table (2012-13)
  • Conference Stipend Committee, TLA Library Instruction Round Table (2010-12)
  • Program Committee, TLA Public Libraries Division (2011-13)
  • Treasurer, Beta Lamdba Chapter, Beta Phi Mu (Jan. 2011-2014)
  • Councilor Alternate, TLA College & University Libraries Division (2010-11)
  • Newsletter Editor, TLA New Members Round Table (2009-10, 2010-11)
  • Program Committee Chair, TLA New Members Round Table (2010-11)
  • Chair, TLA New Members Round Table (2009-10)
  • Program Committee Chair, TLA New Members Round Table (2009-10)
  • Grant Committee Chair, TLA New Members Round Table (2007-08, 2008-09)

COMMUNITY SERVICE

  • City of Lewisville Western Days Festival, Staff Ambassador & Parade Volunteer
  • City of Lewisville Holiday Stroll, Parade Volunteer
  • Volunteer, Girl Scouts of Northeast Texas (2012-2014)
  • Volunteer, Girl Scouts of San Jacinto (2011-2013)
  • Chaperone, WAGGGS International Girls World Forum (July 2012)
  • Chaperone, Girl Scout Leadership Institute/52nd Girl Scout National Convention (November 2011)
  • Keep Lewisville Beautiful Spring Clean-Up (Spring 2011)
  • FamilySearch.org indexing (2011-2013)
  • City of Lewisville Spooktacular, Costume contest judge (October 2010)

HONORS & AWARDS

  • Beta Phi Mu, Beta Lambda Chapter, Texas Woman’s University
  • Pioneer Proud Staff Award, Texas Woman’s University (Fall 2007)
  • Employee of the Month, Arlington Public Library (November 2005)
  • Girl Scout Gold Award recipient